Last updated: July 18, 2026 · Effective date: July 18, 2026
Plain-language summary. PREP is a private practice space for rehearsing hard workplace conversations, powered by AI. It's a developmental tool — not therapy, not legal or HR advice, and not a substitute for professional judgment. By using PREP, you agree that its outputs may be wrong or imperfect, that you use it at your own risk, that disputes are handled by binding arbitration in Virginia, and that our liability to you is limited to what you paid us in the last 12 months. Please read the full terms below.
These Terms of Service (the "Terms") form a legal agreement between you and Three Point Advisory LLC, a Virginia limited liability company ("we," "us," or "our"), the operator of the PREP service (the "Service"). By creating an account, purchasing a plan, or using the Service in any way, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.
If you don't agree to these Terms, don't use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you individually and that organization.
PREP is a private, AI-assisted conversation-readiness platform. It lets you rehearse workplace conversations by interacting with an AI-simulated counterpart, receive practice-oriented feedback grounded in the STEADY™ Method, and generate a personal readiness report.
PREP is a developmental practice tool only. It is not, and does not provide:
The AI-simulated counterparts, coaching, and readiness scores in PREP measure your practice, not the performance of any real person. Do not rely on PREP for legal, medical, or employment decisions. If you're facing a real crisis, harassment, discrimination, safety issue, or medical emergency, contact a qualified professional or emergency services immediately.
You must be at least 18 years old to use the Service. By using PREP, you represent that you are 18 or older and that you have the legal capacity to enter into these Terms.
The free trial can be used without providing an email address. Paid access and returning-member features use the email supplied during checkout or sign-in as a lightweight access record. You are responsible for keeping your sign-in links and account access secure. Please notify us at hello@threepointadvisory.com if you suspect unauthorized use.
You agree to provide accurate information when creating your account and to keep it current.
We offer a free tier ("Try It"), a one-time purchase ("Single Session"), a recurring subscription ("Pro"), and custom plans for organizations ("Team & Enterprise"). Current pricing and included features appear on the Pricing page, which may be updated from time to time. Your applicable price is the price displayed at the time of your purchase.
Paid plans are billed through our third-party payment processor. By purchasing a paid plan, you authorize us and our payment processor to charge your selected payment method for the applicable amount, plus any taxes. Prices are shown in U.S. dollars unless otherwise noted.
Pro subscriptions automatically renew at the end of each billing period at the then-current price until cancelled. You may cancel from your account at any time; cancellation takes effect at the end of your current billing period, and you'll retain access until then.
Except where required by applicable law, payments are non-refundable. Single Session credits are non-refundable once redeemed. If you believe you've been charged in error, contact us at hello@threepointadvisory.com and we'll review in good faith.
The free tier includes one rehearsal per calendar month, with a partial STEADY readiness preview. We may adjust free-tier limits from time to time.
We may change our prices. We'll give current Pro subscribers reasonable advance notice (at least 30 days) before a price change affects them, and you'll have the option to cancel before it takes effect.
You agree to use PREP only for lawful, developmental practice purposes. You will not:
We may suspend or terminate accounts that violate these rules, without notice, in our reasonable discretion.
PREP uses artificial-intelligence systems provided by third-party AI service providers to generate simulated counterpart responses, coaching feedback, and readiness reports (collectively, "AI Output"). AI Output is generated in real time based on your inputs and inherently varies between sessions.
You acknowledge and accept the following:
If AI Output ever suggests self-harm, harm to others, or that you are in a genuine crisis, please stop using the Service and contact appropriate professional resources (in the United States, call or text 988 for the Suicide & Crisis Lifeline, or 911 for emergencies).
The Service, including the PREP name and logo, the STEADY™ Method, all software, scenario libraries, coaching prompts, scoring frameworks, and design elements, is owned by Three Point Advisory LLC and its licensors, and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.
You retain ownership of the text you enter into PREP ("Your Inputs"). You grant us and our AI service providers a worldwide, non-exclusive, royalty-free license to use, host, process, and transmit Your Inputs solely to operate and improve the Service, respond to your requests, and comply with law.
As between you and us, you may use AI Output generated in response to Your Inputs for your own developmental practice. You may not use AI Output to build a competing product, to train a machine-learning model, or in any way that violates these Terms.
If you send us feedback or suggestions, we may use them without obligation to you.
Our Privacy Policy explains how we collect, use, and share information. By using PREP you agree to that policy.
PREP relies on third-party providers to operate — including a payment processor for billing, a hosting and infrastructure provider, an email delivery service, and one or more AI service providers that generate AI Output. Your interactions with those providers may be governed by their own terms and privacy policies. We are not responsible for the acts or omissions of third-party providers.
You may stop using the Service at any time, and you may cancel your Pro subscription from your account. We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms or if we discontinue the Service. On termination, your rights under these Terms end, and Sections 6–17 will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful code; AI Output will be accurate, reliable, complete, or appropriate for any purpose; any defects will be corrected; or the Service will meet your requirements.
You understand that PREP is a developmental practice tool and that you use it at your own risk. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THREE POINT ADVISORY LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (including for lost profits, lost revenue, lost data, business interruption, or personal injury), whether based in contract, tort, negligence, strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages, arising out of or relating to your use of the Service.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Three Point Advisory LLC and its officers, directors, employees, members, agents, and licensors from and against any claim, loss, damage, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: (i) your use or misuse of the Service; (ii) your violation of these Terms; (iii) your violation of any law or the rights of a third party; or (iv) any content you submit to the Service.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator, in Loudoun County, Virginia, or by videoconference at your option. Judgment on the award may be entered in any court of competent jurisdiction. You and we waive any right to a jury trial.
You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Either party may (a) bring an individual claim in small-claims court for Disputes within that court's jurisdiction, or (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual-property rights.
You may opt out of this arbitration provision by sending written notice to hello@threepointadvisory.com within 30 days of first accepting these Terms. The notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
If any part of this Section 14 is found unenforceable, the remainder will continue in effect. If the class-action waiver is found unenforceable in a particular case, the entire arbitration provision will be void as to that case only, and it will proceed in court in Loudoun County, Virginia.
We may modify the Service at any time — including features, availability, and pricing — with or without notice. We may also update these Terms. If we make material changes, we'll notify you (for example, by email or in-app notice) before they take effect. Your continued use of the Service after changes take effect constitutes acceptance. If you don't agree to the new Terms, stop using the Service.
Entire agreement. These Terms, together with the Privacy Policy and any order form you sign for a Team & Enterprise plan, are the entire agreement between you and us regarding the Service, and they supersede any prior agreements.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Force majeure. Neither party will be liable for delays or failures caused by circumstances beyond its reasonable control.
Notices. We may provide notices to you by email or through the Service. You may provide notices to us at the address in Section 17.
Three Point Advisory LLC
Virginia, United States
hello@threepointadvisory.com
© 2026 Three Point Advisory LLC. All rights reserved. PREP and the STEADY™ Method are trademarks of Three Point Advisory LLC.